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Client Experience Manager
Reunert Limited
Johannesburg
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX promptly dealt with. Required Experience: At least five (5) years active experience managing operations and
share this job on whatsappClient Experience Manager Johannesburg
Reunert LimitedJohannesburg
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX promptly dealt with. Required Experience: At least five (5) years active experience managing operations and
Experience Architect City Of Johannesburg Metropolitan Municipality
Levelup LtdSouth Africa
standards and best practices. 4-7 years of experience in user experience or digital content roles. Demonstrated user flows, storyboards, or content strategy. Experience with new and emerging technologies such as AI tight deadlines. Strong writing or editorial experience.
It Service Desk Analyst Johannesburg
Talenco Recruitment SpecialistsJohannesburg
software experience Troubleshoot Microsoft Desktop OS and software related issues Competent in call centre centre management tools Matric National Diploma: Information Technology A N Analytical Strong problem-solving
Noc Technician Randburg
Dante Group Pty LtdRandburg
Technician to enhance their team. Minimum requirements: Matric or equivalent Mikrotik certification is essential advantageous 2 Years' working experience in Network Operations Centre (NOC) Shift Environment Consultant:
Data Center Engineer Randburg
TrackerRandburg
implementation, maintenance, and optimization of data centre infrastructure, ensuring high availability, reliability critical systems and services housed within the data centre environment. The role involves collaborating with best practices to support the organization's data centre operations. Duties and Responsibilities. · Installing non-critical data centre infrastructure, equipment, and systems. · Design, plan, and implement data centre infrastructure scalability, redundancy, and fault tolerance in the data centre architecture to support business growth and continuity
Field Support Engineer X2
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Administrator Support Jhb - Northern Suburbs
Ultra Personnel : Pharmaceutical, Insurance, EngineeringNorth Johannesburg
application support NetSurIT Cloud operation security centre) Computer builds (standard company build policies) offices across SA (remote configuration) Covering calls for other office facilities such as connectivity machines via Microsoft cloud operation security centre Support users across the branch network via phone phones) Management Information Record and analyse IT calls logged & determine patterns to pro-actively Qualifications and Experience: A, N certification or any other related qualification Two years' experience in an IT
Sql Developer Cresta . Hybrid (3 Days Remote 2 Days Office)
Computer Experts PersonnelSouth Africa
60-50k pm Role: Managing Self Minimum Qualifications & Experience Requirements: Entire Office Suite skills advanced Proficiency in TSQL. SSRS, SSIS, and SSAS SQL Server experience are essential criteria for application. Power mining, and segmentation Collections Strategy Experience Good verbal and written skills Good presentation Investigative, analytical and impact analysis skills Matric (Required) Additional helpful technical knowledge assist in creating collections strategies for the call centre. Provide insight on performance through accurate
Helpdesk Team Lead Rosebank
Reflex Solutions LtdJohannesburg
client expectations & the overall client experience through SLA compliance in incident resolution to Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager the success in this role. Objective 1: Client Experience Key Results: Show consistent effort and initiative Client Experience Key Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged logged to Service Desk Objective 3: Client Experience Key Results : Manage MTT Response for the Service desk
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