OS and software related issues Competent in call centre management tools Matric National Diploma: Information
a professional manner To provide support to call centre queries relating to the relevant software Ad
a professional manner To provide support to call centre queries relating to the relevant software Ad
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys
assist in creating collections strategies for the call centre. Provide insight on performance through accurate assist in creating collections strategies for the call centre. Provide insight on performance through accurate assist in creating collections strategies for the call centre. Provide insight on performance through accurate
alignment with emerging technologies, and impact on Nedbank technologies and legislative requirements. Present
experience in a Team Lead / Supervisor role in a Call Centre Certifications: Official CompTIA A and/or N Official
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