two-factor authentication. Collaborate with other departments to ensure that security is considered in every update security policies and procedures accordingly. Train employees on security awareness and compliance with Cybersecurity Risk Framework. Performing technical health checks for these Cloud platforms/environments prior
VIP Support Engineer will proactively check the health status of VIP hardware, software and network environment track and escalate issues seamlessly. Compile daily health checks within the environment to highlight any much calls on first call resolution Perform daily health checks in the environment to assure all systems
minimal supervision. System Training Assist in preparation and planning of training sessions Assist Consultants Senior Consultants with training sessions Assist with preparation of Training Manuals and learning aids
role involves providing technical support and training to staff (both in person and remotely), as well with security protocols. Provide user support and training as required. Manage and update the IT asset register licensed and updated. Provide user support and training. Networking: Manage networks across the organization
guides Collaborating with other IT staff and departments to ensure smooth functioning of IT services and
software installation, and providing support and training to end-users. Key Performance Areas: Data and configure, and maintain user accounts, assisting in training employees on IT systems and tools. Achieve good good end-user feedback and conduct effective training sessions. Backup Disaster Recovery and Security Management:
assessment policies.
service level agreements (SLA's) Perform daily server health checks Continuous Maintenance: Carry out after
with the Head of Customer Engagement to develop training material for field teams (interfacing with clients)
potential risks stemming from defects. Mentorship / Training Provide mentorship and guidance to internal staff technical and system processes. Perform internal training for technical staff as required. Ability to mentor mentor and assist others, and to lead internal training sessions. Mentor junior resources on specialised