Service Desk Engineers provide IT end-user support on various components of an IT environment, including expected to be professional, helpful and to provide assistance with a sense of urgency, regardless of the level
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be
I.T Support Desk Analyst:
Our client, a growing Managed Service Provider company full-time opportunities for experienced IT Support Desk Analysts with customer call-center experience. This individually and collaboratively with a world-class Support Desk team. Working as part of a team, successful candidates l duties and responsibilities of the IT Support Desk Analyst include but are not limited to:
Help desk technician for our Port Elizabeth Office to provide fast and useful technical assistance on computer point of contact for customers seeking technical assistance over the phone or email Support the remote troubleshooting hardware, authorised software, systems, network, and office equipment. Ensures Antivirus is installed on to Requirements and skills Proven experience as a help desk technician or other customer support role Graduate
competent Help desk technician for our Durban Office to provide fast and useful technical assistance on computer point of contact for customers seeking technical assistance over the phone or email Support the remote troubleshooting hardware, authorised software, systems, network, and office equipment. Ensures Antivirus is installed on to Requirements and skills Proven experience as a help desk technician or other customer support role Graduate
understanding of networking, Server hardware and MS Office Suite Windows XP and Windows 7 and solid Windows
computer skills, including proficiency in Microsoft Office. Communication Skills: Exceptional communication
based Cape Town to provide technical support and assistance to customers, whether on the phone or in person
seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading provider applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
point of contact for customers seeking technical assistance on the phone or email. Duties & Responsibilities Skills and Knowledge: Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability mentor more junior staff in the team. Microsoft Office Applications. Microsoft Operating Systems. Network