helpdesk system • Ensure customer satisfaction • Standby & after-hours support to end users Grade 12
related items (travel, cell phone, overtime, standby, leave) Standby and overtime required
related items (travel, cell phone, overtime, standby, leave) Standby and overtime required
problem-solving and troubleshooting skills.
equipment is assigned to End users Standby Support – One week a month on standby Networking and cabling - ensure
environment, he/she will also be expected to do standby duty. As this is a very busy environment and continuous professionalism and customer service at all times. • 24x7 standby. • Manage and perform code deployments. • Provide
written and verbal). Must be prepared to work standby regularly. Own transport required for callout purposes
standards in area of responsibility Required to do standby on occasion Required to do production support on
end-users and other IT support staff Required to do standby on occasion Ability to work in a fast-paced team
following established development standards Occasional standby and production support may be required Matric /