Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am - Overview: Our client is a corporate ridesharing service that provides highly competitive transport solutions and reliable transportation for employees. Their services include the analysis of crucial data indicators solutions. Position Overview: CS Ops ensures that customers have a positive experience with the software or structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute
provider of permanent and temporary recruitment services to the South African, European and UK marketplace Collaborate closely with teams to evolve our services, always aiming for better client experiences. related field. Proven experience in MSP roles like Customer Success Manager or Technical Account Manager. IT support, cybersecurity, and Microsoft cloud services. Excellent communication skills for effective uk Customer Success Manager, Technical Account Manager, IT Support, Cybersecurity, Cloud Services
(Northern Suburbs) is currently looking for a Field Service Engineer to join them on a permanent basis IT / Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed support diagnosis and support for output device services Contribute to the end user knowledge base Escalating Team Viewer Basic network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA installation and repairs Reporting and administration Services knowledge Problem tracking tool Technologies Competencies
Office Automation company is hiring. Service Controller who is highly organised, able to multi task, Always be friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication good work attendance essential. Excellent customer service manner Meticulous completion of documents
Office Automation company is hiring. Service Controller who is highly organised, able to multi task, Always be friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication good work attendance essential. Excellent customer service manner Meticulous completion of documents
and digital solutions, offering comprehensive services across diverse industries. Operating worldwide reach their full potential. About the Role: The Service Delivery Manager will be responsible for leading personnel; Lead client engagements to ensure consistent service delivery; Contribute to business development in
Our client is a leading international Internet Service Provider that offers amazing career opportunities
mobile banking sector (Acquiring skills preferable.) Ensure the smooth operation of our banking and mobile insights and analytics to enhance performance and customer experience. Knowledge, skills and attributes : understanding of banking operations, regulatory requirements, and compliance standards. Effective communication of the banking and Mobile platforms, ensuring seamless functionality and uninterrupted service delivery improvements aimed at enhancing productivity and customer satisfaction. Continuously review and optimize
Cape Duties and Responsibilities: Customer Management: Ensure customer satisfaction through efficient parts delivery service, and resolution of account queries, customer credits, and claims. Manage customer credit adherence to company policies, health and safety standards, and disciplinary procedures. Identify personnel compliance with health, safety, and environmental standards. Oversee maintenance of equipment and facilities product gaps, buyouts, and support for walk-in customers. Assist the Sales Manager with the management
Cape Duties and Responsibilities: Customer Management: Ensure customer satisfaction through efficient parts delivery service, and resolution of account queries, customer credits, and claims. Manage customer credit adherence to company policies, health and safety standards, and disciplinary procedures. Identify personnel compliance with health, safety, and environmental standards. Oversee maintenance of equipment and facilities product gaps, buyouts, and support for walk-in customers. Assist the Sales Manager with the management