various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We twenty years of experience in delivering business services, garnering stellar client references, and maintaining various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We twenty years of experience in delivering business services, garnering stellar client references, and maintaining
(Northern Suburbs) is currently looking for a Field Service Engineer to join them on a permanent basis IT / Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed support diagnosis and support for output device services Contribute to the end user knowledge base Escalating Team Viewer Basic network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA installation and repairs Reporting and administration Services knowledge Problem tracking tool Technologies Competencies
Office Automation company is hiring. Service Controller who is highly organised, able to multi task, friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication, telephonic work attendance essential. Excellent customer service manner Meticulous completion of documents
Office Automation company is hiring. Service Controller who is highly organised, able to multi task, friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication, telephonic work attendance essential. Excellent customer service manner Meticulous completion of documents
Growing Fintech Description Operations Manager (Banking/Card) R1.m (neg) plus bonus Cape Town Excellent responsible for ensuring the smooth operation of our banking and mobile platforms. Responsibilities include of the banking and Mobile platforms, ensuring seamless functionality and uninterrupted service delivery techniques to extract actionable insights from the banking and mobile platform data. Develop, refine and deploy governing the operation of financial services and mobile banking platforms. 3rd Line Escalation Support
and digital solutions, offering comprehensive services across diverse industries. Operating worldwide reach their full potential. About the Role: The Service Delivery Manager will be responsible for leading personnel; Lead client engagements to ensure consistent service delivery; Contribute to business development in
a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery Manager effective delivery of services within a Data Centre environment. The position involves overseeing the the day-to-day operations, managing service delivery teams, and maintaining a high level of customer satisfaction satisfaction. This includes overseeing service level agreements (SLA's), coordinating with internal and implement service delivery strategies to meet business objectives. Monitor and manage service levels, ensuring
Ware is seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading solutions, they are committed to delivering top-notch service to our clients. If you have a strong technical communication skills, and a passion for customer service, we want to hear from you. Apply now to be a part of line IT support • Logging of all Incidents and Service request according to ITIL standards • Follow up