Development, with exposure to applications in Financial Services strongly recommended.
standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We twenty years of experience in delivering business services, garnering stellar client references, and maintaining various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We twenty years of experience in delivering business services, garnering stellar client references, and maintaining
(Northern Suburbs) is currently looking for a Field Service Engineer to join them on a permanent basis IT / Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed support diagnosis and support for output device services Contribute to the end user knowledge base Escalating Team Viewer Basic network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA installation and repairs Reporting and administration Services knowledge Problem tracking tool Technologies Competencies
Growing Fintech Description Operations Manager (Banking/Card) R1.m (neg) plus bonus Cape Town Excellent responsible for ensuring the smooth operation of our banking and mobile platforms. Responsibilities include of the banking and Mobile platforms, ensuring seamless functionality and uninterrupted service delivery techniques to extract actionable insights from the banking and mobile platform data. Develop, refine and deploy governing the operation of financial services and mobile banking platforms. 3rd Line Escalation Support
Job title: Customer Success Consultant
Our client, based in Somerset team in the position of Customer Success Consultant as soon as possible and providing dedicated training and support services to ensure customer success.
Overview needed:
is looking to employ a Software Verification Consultant -A minimum of 8- 10 years relevant experience internationally. Previous external customer support or consultancy experience. Attention to detail and a Team Player
JOB DESCRIPTION • Excellent understanding of IT Service Operations (ITIL) and continuous improvement • industry • Profound knowledge and experience on IT service operations and continous improvement as well as knowledge requirede • Operational Knowledge on Service Now, Maestro, SoX (ITGC) preferred • ITIL and Project security and compliance teams. • Guide external consultants on support cases & projects while ensuring data-led industries such as insurance, banking and financial services, healthcare, retail and logistics.