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Manager - Contact Centre Operations - Global Technology NEW
Exl
Cape Town Region
Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed
share this job on whatsappSoftware Support Technician Cape Town
Datafin It RecruitmentCape Town Region
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
It Help Desk Technician Cape Town
Credit Solutions Services Cape Town Region
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
Website Manager (e-commerce)
Somerset West
accuracy and quality.
Assistant Manager Cape Town NEW
ExlCape Town Region
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
Assistant Manager NEW
ExlCape Town Region
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
Manager Data Cape Town
Asie PersonnelCape Town Region
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
Application Support Specialist Cape Town
Pro TalentCape Town Region
QA To produce end user facing documentation and training material for delivery with process changes or participate in product training as and when required and provide ‘train the trainer level' training. Production Team located in HQ located in Bournemouth city centre. UK hours, Mon- Fri 33 days annual holiday allowance
Customer Success Consultant
Somerset West
are often called upon to provide support to clients to be able to provide additional training on solutions skills.
Service Desk Support Analyst Century City
Jsm Business Services And RecruitmentCape Town Region
OF THEIR TRAINING PERIOD AT THEIR HEAD OFFICE IN CENTURY CITY, Receiving and logging calls Assisting
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