JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
customer service focus Ability to do research and produce research documents Soft skills (Desired) Ability customer service focus Ability to do research and produce research documents Soft skills (Desired) Ability
and visitors. This function includes day to day management of Facility Operations Such as - Housekeeping Housekeeping, F&B Service, Front office management, Cost optimization, Team development, Vendor development saving of 5-7% of approved budget. Vendor management: Managing vendors along with/through pre-designated where service can get impacted. Responsible for managing & maintaining a top class BPO infrastructure and visitors. This function includes day to day management of Facility Operations Such as - Housekeeping
meet its strategic objectives.
customer service focus Ability to do research and produce research documents Soft skills (Desired) Ability customer service focus Ability to do research and produce research documents Soft skills (Desired) Ability
and visitors. This function includes day to day management of Facility Operations Such as - Housekeeping Housekeeping, F&B Service, Front office management, Cost optimization, Team development, Vendor development saving of 5-7% of approved budget. Vendor management: Managing vendors along with/through pre-designated where service can get impacted. Responsible for managing & maintaining a top class BPO infrastructure and visitors. This function includes day to day management of Facility Operations Such as - Housekeeping
effectiveness Provide leadership to team of Managers, Asst. Managers and Executives Ensure compliance to all Improvement (10%) Employee satisfaction (10%) Attrition management (25%) RESPONSIBILITIES Formulation and execution effectiveness Provide leadership to team of Managers, Asst. Managers and Executives Ensure compliance to all Improvement (10%) Employee satisfaction (10%) Attrition management (25%)
effectiveness Provide leadership to team of Managers, Asst. Managers and Executives Ensure compliance to all Improvement (10%) Employee satisfaction (10%) Attrition management (25%) RESPONSIBILITIES Formulation and execution effectiveness Provide leadership to team of Managers, Asst. Managers and Executives Ensure compliance to all Improvement (10%) Employee satisfaction (10%) Attrition management (25%)
MongoDB shell queries will be advantageous. Test Management tools Understanding of Solutions Development
software testing experience Experience on test management tools. Exposure to an agile working environment