Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery delivery. By ensuring a seamless integration of our services into our client's operations, you will assist ensure alignment between billed and supported services, promptly addressing discrepancies and facilitating
Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery delivery. By ensuring a seamless integration of our services into our client's operations, you will assist ensure alignment between billed and supported services, promptly addressing discrepancies and facilitating
coupled with 2-5 years experience in managing customer success and key account management within a software and developing future growth plans and services to customers.
Service Desk Engineers provide IT end-user support on various components of an IT environment, including expectations in dealing with any incidents or service requests and you will continuously better yourself Deliver exceptional service to internal and external customers. Respond to customers within SLA. Capture time entries. Provide guidance and training to customer personnel, empowering the users to help themselves
seasoned professional with a passion for client services and leadership? An exciting opportunity awaits experienced Business Unit Manager to oversee our client services division. In this role, you will be responsible skills, a customer-centric mindset, and a track record of delivering results in client services, we invite Demonstrated ability to drive revenue and manage client service contracts Minimum Desired Experience: Minimum of client service operations, including end-user devices (printing, laptops, desktops, managed service desk
Take full responsibility for any in scope monthly service / project reviews and identify opportunities for renewals
the mining sector is looking for a Change and Service Integration Analyst
6 months contract op users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst, your support on systems and services to clients across various markets and services, including specialized do:
and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform projects, as our versatile knowledge of financial services, business analysis, data systems, quantitative strategic insight allows us to provide a unique service to our clients. We are always looking for new CA