detail-oriented Desktop Support Engineer to provide desk-side or remote end-user support and service service request support. Support will require in-depth knowledge of PC and Apple Hardware, desktop Operating functionality. In addition, intermediate knowledge of end-user applications is also required.Â
What
nce of staff computers printers and general user support
Minimum of 4 years of practical experience in IT Support
* Valid driver's license is a mandatory
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* Provide first level technical support to end users, ensuring prompt issue resolution
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Collabroate with the IT team to implement and support IT support
* Troublshoot and resolve hardware,
client is a leading service provider in IT and tech support industry, dedicated to providing exceptional service to grow, they are looking for a skilled IT Support Technician to join their dynamic team. They are seeking customer-focused IT Support Technician to provide technical assistance and support to their clients. The and ensuring a seamless user experience. Provide first-line technical support to clients via phone, email computer systems, applications, and peripherals. Manage user accounts, permissions, and access controls in various
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individual to join our IT team as a Junior IT Technician / Tech Support. The ideal candidate will have a passion field. This role will involve providing technical support to employees, troubleshooting and resolving IT Responsibilities: Provide first-line technical support to employees via phone, email, or in person. Troubleshoot and initiatives as required. Document and track support requests and resolutions. Provide training and least 2 - 3 years of previous experience in IT support. Must be in procession of a valid driver's license
JOB DESCRIPTIONThe ability to configure, optimize and deploy Cloud based VPNs, SASE, SD WAN Management, Cloud Network Sockets, Wi-Fi, PPOE and infrastructure network components layer 1 to 6.
In addition, skills around software defined firewalls, zero trust environments and management of
Reference: CPT007089-ME-1 IT TECHNICAL SUPPORT MANAGER Roodepoort Minimum requirements: Bachelor's degree related field Proven experience in a technical support management role (minimum 5 years) Good understanding strong problem-solving skills Experience with support ticketing systems and customer relationship management
is currently looking to employ a Technical Support Technician based in Rosebank, Johannesburg. A wonderful Requirements: Proven experience as a Technical Support Technician, or in a similar technical role 1 – 2 Years limited to: Provide prompt and effective technical support via email, telephonically, etc. Log tickets in check system settings, and add to the CRM. Ensure users and installers have access to the required systems etc) and commissioning dates, etc.) Assist with support calls after hours and on weekends as and when required
your knowledge, investigative and problem solving support skills. To keep customers regularly updated through post held To maintain an up-to-date knowledge of supported applications and developments To take an active interest in Ecommerce, software applications and back-end systems. • Ability to learn new skills quickly and with online retail business and eCommerce systems support • Experience working with SOAP requests and responses
experience in an IT support role. Knowledge of IT infrastructure, networking, end user systems, Linux, Servers