We have a great job opportunity for an IT Manager to join our team in Craighall, Johannesburg. If you have two years or more experience in helpdesk support, this job could be perfect for you • First-line organisation-wide support • Remote or on-site support that may include travelling • Networ
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be
Implement an ITIL MIS support process, acting as a single point of contact for helpdesk support, ITSM ticketing
Job Purpose: The Helpdesk Technician is primarily responsible for providing technical support and advice to customers (internal and external) via the telephone. Responsibilities: Technician Service Accurately allocate on site tickets to the relevant technician/branch/contractor within 30 minutes of
IT Support. As an IT Support technician, you will respond to all assigned Helpdesk tickets regarding hardware
Responsibilities: End-User Support Handle user requests via the Helpdesk system, telephone and e-mail
and DELETE). Level 1 Support Responsibilities: Response to tickets and helpdesk queries logged Development
Level 1 Support Responsibilities:
Establish an ITIL-based MIS support process for users, covering helpdesk, ITSM ticketing, troubleshooting
Support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. To provide immediate first line support and daily ass