Qualifications/Certifications: • PRINCE2 Foundation • AgilePM Foundation • ITIL Foundation
Commensurate with Experience Benefits including, Medical Aid and Bonus
essential. Commensurate with Experience Medical Aid Allowance Travel Allowance Bonus Other benefits.
OEM certifications (HP, Dell, Lenovo,) ITIL v3 Foundation Certification (advantageous) Cisco Essential
operating practices User Support and Training: Aiding end-users, addressing queries, troubleshooting
ongoing documentation, including test cases, job aids, SOPs, checklists, and timelines Carry out acceptance
analysis. Investigate all cyber security incidents. Aid in the documentation of security breaches and provide
- Up to date and relevant ITIL certification (Foundation Level) - Cisco Certified Network Associate -
for the right candidate. Benefits include medical aid, retirement fund, group life and disability cover
for the right candidate. Benefits include medical aid, retirement fund, group life and disability cover