including marketing, sales, compliance, and customer service You have experience working with annuity-based are met. You have a customer-focused mindset . You will need to understand customer needs and preferences if you have experience working with App based services and have a system integration orientation. Your 5 years in a similar role within the financial services / insurance sector Microsoft Suite proficiency
infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive data input - Ensure that data captured on client call logging system incident/task is accurate and according alternative pathways until you resolve an issue Customize desktop applications to meet Client standards
Intermediate Building Service Technologist & Civil Engineer Applicants must have the following requirements: years of experience in the design of building services, township infrastructure, contract management
Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing Software Development Solutions External Client Service Account Manager appeared first on freerecruit.co
its solution. Must be customer-oriented and patient to deal with difficult customers. The goal is to create support to the agents in the call centre Handing the daily IT Incidents service requests and close looping looping Serve as the first point of contact for customers seeking technical assistance over the phone or email maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates experience as a help desk technician or other customer support role Graduate with specialization in Information
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous Fraud cases (calls and emails) are actioned to provide assistance / feedback to customers. Load security transactions / activity cannot be confirmed with customers and make clear notes on the fraud monitoring and validity of suspicious transactions / activity with customers to detect / prevent fraud (all fraud types) Ensure deviations from procedures immediately. Dealing with customers in a professional manner Provide feedback to internal
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous Fraud cases (calls and emails) are actioned to provide assistance / feedback to customers. Load security transactions / activity cannot be confirmed with customers and make clear notes on the fraud monitoring and validity of suspicious transactions / activity with customers to detect / prevent fraud (all fraud types) Ensure deviations from procedures immediately. Dealing with customers in a professional manner Provide feedback to internal
Communications Technology division at the Ithala Trade Centre. We are currently seeking a qualified and experienced ensuring efficient administration and user-related services availability. If you are a proactive leader with implementation Manage support calls to ensure user support and that high service levels are maintained Support
documentation and provides user assistance to customers and performs related work as required. IT Operations monitoring. Attend technical meetings with the customer. Update and maintain the site records / support support logs via the helpdesk system. Travel to customer location to perform any of the above. After hours adoption. General technical problem solving. Customer Services Timeously responding to all queries/complaints queries/complaints. Clarifying customer problems. Handling of incoming calls. Follow up customer queries/complaints
crucial role in driving the success of outbound calling operations by ensuring that the dialler system compliant, and aligned with business objectives. The service delivery function of a dialer manager revolves organization's goals and objectives related to customer service, sales, or other business functions. Role relationships with dialler system vendors and service providers. Generate regular reports and dashboards