resolve IM (Incident Management) tickets Action and resolve CIM (Critical Incident Management) tickets as required PM (Problem Management) tickets as identified Action and coordinate CM (Change Management) tasks and tickets tickets as required Assist user departments in drafting system requirement documentation based on business work experience AGILE Project Management knowledge Quality Management Deep Knowledge of Linux Vormetric
processes with the focus on Technical Lifecycle Management (TLM) Support with the Planning, conducting and with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve the ation/Optimization/Improvement in IT Service Management (ITIL) with focus on TLM Review and reporting with stakeholders of TLM Crisis Management and Emergency Management when required. Engaging with GROUP IT Operational Experience as per ITIL Project management experience. Agile Methodology knowledge and experience
opportunities, and driving transformative initiatives. Manage and implement ICT infrastructure and security, budgets, and quality standards. This includes managing multidisciplinary teams throughout planning, execution delivery. Effectively support the environment by managing ICT incidents, service requests, and problems all ICT Infrastructure and Security environments. Manage projects within ICT infrastructure and security projects. Develop and execute strategic plans for managing ICT services within an Infrastructure as a Service
Our client requires the services of a Project Manager ( Advanced ) - Midrand Amazing brand with cutting-edge retailer network. Solid understanding of project management principles and best practices. Support delivery Graduate degree, 3- 5 years working as a Project Manager Software Delivery Experience Automotive sales experience highly advantageous. ESSENTIAL SKILLS: Project Management Experience IT System Experience (especially Automotive) Organisational Skills Detail-oriented Excellent Time Management Ability to work in a fast-paced environment and
Entra, Microsoft MDM solution, PowerShell Package Management.) Take part ownership of a GROUP portal solution solutions Developing and implementing a Endpoint Management Cloud Service Strategy and it´s technical architecture operating system deployment like upgrade & patch management as well as distribution of software Define and to date. You take a leading role in endpoint management cloud projects like EntraID, Intune, M365 Technical large and small audiences (Senior Executives, IT management and developers) Responsible for developing, maintaining
industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will be responsible development Technology management Analyse customer feedback Escalation management Resource planning Reporting
Service Supervisor - Mid Management. The Office Automation Print Service Mid Management Supervisor oversees office automation framework. This role involves managing a team responsible for providing efficient and services, ensuring optimal utilization of print resources, and implementing strategies to enhance productivity collaboration and continuous improvement. Print Service Management: Oversee the planning, execution, and monitoring standards and company policies. Resource Management: Manage print resources, including printers, copiers
requires the services of a Delivery Assurance Manager (Advanced) – Midrand/Menlyn/Rosslyn/Home Office the myCollaboration Product Owner and the Line manager of the Workspace department to steer and support the feature team from a technical point of view. Manage a technical DevOps team in the Sub Product Owner goals cannot be fulfilled Forecast and plan for resources, infrastructure and licenses for the team in coordination coordination with the Product Owner and Line manager in charge. Assist to ensure stability of systems and adherence
together with the DevOps Operations/Technical manager of all technical (non-functional) projects/maintenance projects/ maintenance are on-time, within budget and managed according to GROUP standard processes (ITPM). Provide incidents by analysing system logs and overall system resources to identify problematic areas. Ensure SAP Best Work to ensure that the associated hardware resources allocated to the SAP databases are operating correctly analysis to management team to enable them to make informed decisions regarding resource management. Proactively
operations and the MTS (Managed Trading Services). You will play a pivotal role in assisting marketing with identifying and analyze market trends to gain insight that assists in predicting customer betting patterns. Monitor competitor activity and escalate as appropriate. Assist Marketing in identifying key events and markets Perform other trading duties as requested by management. Risk Tasks Detect and prevent fraud across product accounts and disputes and report findings to management. Assist with FIC/AML compliance and conduct EDD investigations