Position: Intermediate & Senior Support Engineers Company: Network Alliance Location : Centurion seeking new talent to join our support team. Provide expert technical support for network infrastructure infrastructure support Familiarity with VOIP systems is preferred Prior experience in Network Support is beneficial
motivated Technical Support Manager to join our growing team in Randburg. As a Technical Support Manager you team of technical support engineers, and ensuring the highest level of customer support. Manage and lead team of technical support engineers Ensure the team provides timely and effective support to clients Develop Develop and implement support strategies and processes to optimize customer satisfaction Collaborate with departments to enhance support systems and procedures Monitor and analyze support metrics, identify areas
client requires the services of a SAP Finance Support Consultant on a contract basis. POSITION : Contract relationships Team management and delivery of application support outcomes within the FI-CO-PS domain (at least 4 implementations, as well as at least 4 years of application support experience in FI-CO) S/4HANA experience in FI-CO Experience in application support and application development during support - which includes handling
national corporate companies. Maintenance and support of current network and computer infrastructure; users; Providing telephone, face-to-face and online support to clients & branches; Undertaking housekeeping time to time; Create users on AD Basic Asterisk support Monitor and assist with helpnet requests Qualifications knowledge would be an advantage; Provide remote support to branches in resolving problems with equipment equipment, software and data; Maintenance and support of network and computer infrastructure; Hardware and software
COMMENCEMENT: As soon as possible ROLE: Application support for Application owners, including governance adherence Active Directory, VMWare. Provide VM0 Application support to all GROUP markets, globally. Ticket and change raised by users either telephonically or via email. Support Applications that cover a vast landscape - from Service Desk, hardware configuration and technical support. Fluent German-speaking, including Business reading
efficiency. You will play a critical role in supporting our technical operations and providing top-notch computer systems. Technical Support: Provide advanced technical support to staff and troubleshoot IT-related processes, and procedures. Training : Train and support employees on IT best practices and new technologies
delivery model. Manual Functional Testing Phases Support Automation Testing Development Compile and/or Validate Coordination of test environments Defect Management. Support operational excellence goals through strong operations operations knowledge. Resolve escalated support topics as part of tier-2/3 DevOps role to ensure the highest Confluence, Jira, Jira Xray Log analysis End user support/ Incident-Problem management: ITSM Suite / BMC
monitor and observe software reliability in the supported environment Handing of incidents and changes in Development Life Cycle Managing projects / processes Support Product in an Agile approach by proactively managing in-line with the organisational Agile Working Model Supports the Product owner to shape the Product roadmap Ansible) Coordination between development and support environments ADVANTAGEOUS SKILLS: Knowledge of
develop and deploy SAC dashboards. 1st and 2nd level support for incidents (troubleshooting and resolving) for Proactively propose solutions to improve the support of (new) business processes. Action and coordinate required from time to time. Support with Go Live preparation and support during Go Live (could be on on weekends, late evenings) Coordinate and Support SAP Basis team with issues and during upgrades. Coordinate Coordinate with Application teams, interface partners, support teams and other module consultants. Monitoring
develop and deploy SAC dashboards. 1st and 2nd level support for incidents (troubleshooting and resolving) for Proactively propose solutions to improve the support of (new) business processes. Action and coordinate required from time to time. Support with Go Live preparation and support during Go Live (could be on on weekends, late evenings) Coordinate and Support SAP Basis team with issues and during upgrades. Coordinate Coordinate with Application teams, interface partners, support teams and other module consultants. Monitoring