Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
of experience in product management, fintech, banking, or related industries Strong analytical skills management tools are a plus. Junior, Product, Manager, Banking, Finance
certification
Essential: IIBA certification FTI certification Banking experience SAFe certification and experience Agile the detail spectrum. Senior, Business Analyst, Banking, Jira, Confluence, Aris, SAFe, process mapping
& Payment Applications for our specialist banking client. The focus of the role is to provide support support to various user communities across the bank. Responsibilities will include: 24/7 Support. Knowledge thinking leader within the corporate investment banking arena
Business Analyst with one of their Investment Banking client within their Compliance Technolofgy Team Permanent role within one of our leading investment banking companies
professional services company servicing the South African, European and Australian markets with a focus on businesses and particular expertise in: 1. Insurance 2. Banking 3. Wealth and Investments 4. Retail 5. Telecommunication specific experience in: o AML (essential) and Banking audit experience o Experience with audit software Respect, Accountability, Client-driven, People-centred) and strong Ethics; • Ability to work under pressure experience as an Audit Manager. Must have AML and banking experience. Office based role. Offices are very
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added Years Call Centre experience will be an advantage Other requirements Working knowledge of Banking systems/industry
Reference: HC003402-Retla-1 Purpose To lead the Data Centre Infrastructure and Cloud Computing Solutions team with full end-to-end solutions, including Data Centre Infrastructure design and build, Private, Public Sizwe governance model. Experience Required: Data Centre's Infrastructure and Hyperconverged technologies