Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
Results orientation WORKING HOURS Office hours - Mon-Friday-08h00-17h00. Some flexibility for hybrid / remote
individual to join their team as a Customer Support Agent The ideal candidate will be very articulate and the fiber industry Previous experience in a call centre environment is required Minimum Requirements:
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join join their team on a 3 year contract The contact centre service will support the channels below (and any Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
Key Skills:
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
running smoothly.
The Application Support Agent plays a critical role in implementing and supporting After-sales departments.
The Application Support Agent will be responsible for monitoring and ensuring ware/ Application Support (Sales/Service)
Call logging Â
General Administration   Â
individual to join their team as a Customer Support Agent The ideal candidate will be very articulate and the fiber industry Previous experience in a call centre environment is required Minimum Requirements: