year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
provide them with the means to grow within the company, opening many doors in the process. If this is accurately and that their expectations are managed at all times. Building a strong, in-depth product knowledge adaptability to different personality types 1 year call centre experience in the igaming sector .
Secretariat require the services of a seasoned Company Secretary in their Corporate Office in Sandton Managing the Statutory Calendar Compliance with the Companies Act Compliance with King IV Minutes and Resolutions experience in company secretarial or governance work Experience with King IV Experienced in the Companies Act Understand but is not required. Experience with Listed Companies and Groups with multiple subsidiaries. This role
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone users at all times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once once a day with all correspondences and actions to ensure a complete audit trail for future reference
ethical, visionary, inspiring and values based. Our Company Altron FinTech operates as a division of Altron unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service Perform installation and training on products Log all interactions on internal system Assist with merchant customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational
Secretariat require the services of a seasoned Company Secretary in their Corporate Office in Sandton Managing the Statutory Calendar Compliance with the Companies Act Compliance with King IV Minutes and Resolutions experience in company secretarial or governance work Experience with King IV Experienced in the Companies Act Understand but is not required. Experience with Listed Companies and Groups with multiple subsidiaries. This role
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
A leading company in the red meat industry is looking for an experienced AC Technician with 2 - 3 years maintenance costs. Grade 12 R 11 500 CTC per month & company cellphone.
experience . Well-established IT security services company has an opportunity for a Managed Services Manager would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding
experience . Well-established IT security services company has an opportunity for a Managed Services Manager would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding