Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
Senior Core Voice Engineer Employment Type - Full Time Job purpose We're seeking a Senior Core Voice Engineer the platform Call Rating / DID rating Experience: 5 years experience as a Senior Voice Engineer Avaya
REPORTS TO Exco / PMO HOD PURPOSE OF THE JOB The GBS Group provides sales distribution for tens of thousands continuously viable and profitable product suite for the Group. REQUIREMENTS FOR THE ROLE To succeed in this role Benefits include medical aid, retirement fund, group life and disability cover, funeral cover.
JOB DESCRIPTION Generates month-wise, day-wise and interval-wise forecast incorporating historical trends and other factors such as special events, seasonality, chum or growth, weather etc. Runs short term forecast and re-forecast/adjust future volume projections as needed to ensure optimum staffing
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
Qualification
REPORTING TO THE GROUP CEO, THE PURPOSE OF THE ROLE IS
cy in managing Active Directory, DNS/DHCP, and group policies
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations