Reference: HC003402-Retla-1 Purpose To lead the Data Centre Infrastructure and Cloud Computing Solutions team with full end-to-end solutions, including Data Centre Infrastructure design and build, Private, Public Sizwe governance model. Experience Required: Data Centre's Infrastructure and Hyperconverged technologies equivalent NQF7) Minimum Requirements: Minimum 5 years management experience on a senior level with the specific
telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will development Technology management Analyse customer feedback Escalation management Resource planning Reporting
the position of Network Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate operations support requirements, including escalation management. View our other positions on Facebook , LinkedIn identify and address potential issues promptly Managing and co-ordinating shift workers effectively to issues within the defined service level agreements Managing escalations efficiently, ensuring proper documentation to 5 years' experience in co-ordinating shifts, managing resources effectively, and optimizing workforce
services, card personalisation and issuance, credit management software as well as debit and credit card payment stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage incoming emails Handling incoming chats Make outbound N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Agent with 5+ year’s quality management experience in a Call Centre environment to join their team 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
successful applicant will be required to lead and manage multi-disciplinary teams to deliver on project Liaison.
Asset Management;
Municipal Budget Preparation and Long-Term
/>Financial Management, Accounting and Reporting;
Revenue and Expenditure Management;
Municipal
/>Municipal Supply Chain Management;
GRAP Implementation and Preparation of the Annual Financial Statements;
Functions: •Manage complete IT Asset management portfolio that includes Hardware Asset Management and Software Software Asset Management. •Scope also includes IT asset processes & policies, understanding of all Requirements: Minimum 6 - 10 years in managing IT Asset Management of large client relationship (800Seats) Functions: •Manage complete IT Asset management portfolio that includes Hardware Asset Management and Software Software Asset Management. •Scope also includes IT asset processes & policies, understanding of all
Xcede Product Manager - Marketing This role can be based in Cape Town or if you are interested in relocating currently on the hunt for a Mid-Senior Product manager to join a leader in innovation and technology and
Xcede Root Cause Manager Our Client is looking for a Root Cause Manager to do problem resolution and years) technical, operations, risk and business management experience in complex large technology environments environments Application Performance Management capabilities Emergent IT and Infrastructure trends, notably