(Northern Suburbs) is currently looking for a Field Service Engineer to join them on a permanent basis IT Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed remote support to end users (Including WFH users) Managing and supporting incidents logged within SLA agreements support diagnosis and support for output device services Contribute to the end user knowledge base Escalating incidents and providing input to the end user problem management forum Ad Hoc assistance with projects and application
firewalls would be advantageous.
infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive attitude Monitor, Repair, Support and Manage Desktop & Notebook Hardware, Manage Windows Operating Systems, real time Comply to Company processes/policies Manage operational expenses and accurate recording of
infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive attitude Monitor, Repair, Support and Manage Desktop & Notebook Hardware, Manage Windows Operating Systems, real time Comply to Company processes/policies Manage operational expenses and accurate recording of
team is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress systems Details Resolution summary Escalation management Accurate time logging Client support Using the Min 3 years relevant working experience as a Field Service Engineer in the ICT space Must have own vehicle Excellent communication skills Exceptional client services experience Detailed orientated Computer literate
Support: Provide timely and effective service to customers, ensuring their appliances operate tation: Maintain accurate records of service calls, repairs, and parts inventory.
Integration Services (API) Manager that oversees and supports all development efforts within the organisation external application services into their current enterprise integration services platform. We are currently understanding of financial platforms and data services is critical to this role. The successful candidate risk and compliance management, financial management and human resource management activities. The candidate knowledge of current business architecture, data management and governance with a proven delivery track record
for a Field Team Controller to join their team in Midrand. This role is responsible for managing field field teams, comprising field team technicians, in a specific area. Plan tickets for teams every day (Project (Project Management) Manage numerous teams and track daily tickets. Manage customer and employee grievances Sometimes go into the field – liaising with landlords and users. Quality assurance of field teams' work. Performance Performance management of field team technicians. Oversee that teams have completed daily summaries. Closing
and accountability for the Field Team Technicians and the growth of your Field team. Furthermore, we are every day (project management) Manage numerous teams and track daily tickets Manage customer and employee Quality assurance of fi eld teams' work Performance management of fi eld team technicians Oversee that teams have completed summaries Close tickets Vehicle management (rentals, inspections etc.) Training of fi eld Head of People/ Talent Acquisition Manager with recruitment - Field team technicians Collaborate with
Provide technical support to end-users, addressing hardware and software concerns. Attending hardware and software support calls. Troubleshoot and resolve IT-related issues. Maintain and repair computer systems, networks, and peripherals. Install and configure software applications. Collaborate with