application queries Assist with general product queries Contact customers to provide installation and training N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
To provide leadership and day-to-day management for key aspects of the work of the Outbound Department. Ensure SQCCS requirements are met and monitored Ensure steps 5 – 7 are implemented and monitored Ensure that the clients Way is implemented Drive Continuous improvement through problem solving m
Reference: HC003402-Retla-1 Purpose To lead the Data Centre Infrastructure and Cloud Computing Solutions team with full end-to-end solutions, including Data Centre Infrastructure design and build, Private, Public Sizwe governance model. Experience Required: Data Centre's Infrastructure and Hyperconverged technologies to the collection of this portfolio. To apply contact: retlahumankindgroup.co.za R 1080000
client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract HEAT) or similar ATS systems.
The contact centre service will support the channels below (and support (both inbound and outbound).
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
General: o Interaction with ops personnel, contact centre personnel, client and other 3PLs. • Tasks could
Assurer - Call Centre Our client is looking for a Quality Assurer to work at a call centre. Applicant must must have relevant qualifications, contactable references, at least 4 years experience, and a clear criminal
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
meeting and exceeding client expectations and Nedbank standards. Improving time to market.