/>3 year qualification in IT
Able to work night shift - Monday - Thursday
Well spoken
Team
the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will development Technology management Analyse customer feedback Escalation management Resource planning Reporting
Agent with 5+ year’s quality management experience in a Call Centre environment to join their team 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent Communication Products We are looking for a Product Manager to provide enhancement and oversight of our existing You have excellent time management skills . You will need to be able to manage your time effectively to organising Relationship building Process and project management Communication Influencing and negotiation skills and investigative orientation Self – management and stress management Initiative Critical thinker Innovative
Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate shift workers, operations support requirements, including escalation management. View our other positions on Facebook , LinkedIn address potential issues promptly Managing and co-ordinating shift workers effectively to ensure continuous scheduling and optimising resources during various shifts Taking accountability for handling corrective intervention issues within the defined service level agreements Managing escalations efficiently, ensuring proper documentation
Functions: •Manage complete IT Asset management portfolio that includes Hardware Asset Management and Software Software Asset Management. •Scope also includes IT asset processes & policies, understanding of all Requirements: Minimum 6 - 10 years in managing IT Asset Management of large client relationship (800Seats) Functions: •Manage complete IT Asset management portfolio that includes Hardware Asset Management and Software Software Asset Management. •Scope also includes IT asset processes & policies, understanding of all
the fiber industry Previous experience in a call centre environment is required Minimum Requirements: (essentiall) - Must be willing to work shifts, including night shift) - Valid drivers' license (non-negotiable)
the fiber industry Previous experience in a call centre environment is required Minimum Requirements: (essentiall) - Must be willing to work shifts, including night shift) - Valid drivers' license (non-negotiable)