telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will development Technology management Analyse customer feedback Escalation management Resource planning Reporting
the position of Network Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate operations support requirements, including escalation management. View our other positions on Facebook , LinkedIn identify and address potential issues promptly Managing and co-ordinating shift workers effectively to issues within the defined service level agreements Managing escalations efficiently, ensuring proper documentation to 5 years' experience in co-ordinating shifts, managing resources effectively, and optimizing workforce
Content Developers to join our retail training team. Experience with retail systems and Point of Sale systems
services, card personalisation and issuance, credit management software as well as debit and credit card payment stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage incoming emails Handling incoming chats Make outbound N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
operational efficiency and performance. Experience in a retail environment is desirable.
Consolidation of sources.
Internal and external stakeholder management enabling delivery of business objectives.
International Retail with HO in Cape Town is seeking to employ a supply chain manager who has been involved (Inventory, distribution, direct procurement, quality management, master data and supply and demand planning) Chain lead is further responsible for performance management and governance (KPIs) to maintain process excellence local functional teams, IT and local program managers and sponsors.
Template phase: coordinate hyper care activities and pro-actively manage defect resolution after obtaining the approval
Agent with 5+ year’s quality management experience in a Call Centre environment to join their team 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
communicated accurately and that their expectations are managed at all times. Building a strong, in-depth product adaptability to different personality types 1 year call centre experience in the igaming sector .
directly with strategic vendor partners to develop and manage their business, acting as a liaison and executing offers an exciting introduction to our on-line retail business and a broad training ground for future ng, new product launches, pricing, inventory management, and supply chain optimization. The Vendor Specialist will also work with multiple internal teams and management as they grow and improve their vendor's success recommendations for initiatives that optimize profit margin Managing Purchase Orders and In-Stock analysis for the
directly with strategic vendor partners to develop and manage their business, acting as a liaison and executing offers an exciting introduction to our on-line retail business and a broad training ground for future ng, new product launches, pricing, inventory management, and supply chain optimization. The Vendor Specialist will also work with multiple internal teams and management as they grow and improve their vendor's success recommendations for initiatives that optimize profit margin Managing Purchase Orders and In-Stock analysis for the