Road mapping and implementing technology as a service Transformation and delivery of technology within Building a technology shared service maturity considering service compliance and service cost management Managing infrastructure, network strategy defining and reporting on support metrics and identifying areas of improvement Leads 15 years management experience in Technology services 10 years' experience co-ordinating multiple business multiple geographies Proven experience in driving service transformation vision and outcomes Proven understanding
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player expansion plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and role involves managing and growing the customer service team, improving efficiencies, and optimizing processes experience managing a customer service team that utilizes various support channels (predominantly messaging)
such as service desk, desktop support, network support, etc.
looking for a Support Analyst to join their dynamic team Description The main purpose of the Support Analyst Analyst is to support and monitor the day-to-day performance of applications in the Operations Applications Applications suite. Support includes analyzing enhancements and responding to production issues and outages related should have the drive and ability to take the support item and run with it . You need to have the ability through various systems is required. Functions: Support and maintain applications within the scope of the
IT Support Technician - Gauteng SPECIFICATION The IT Technical Support Engineer is responsible for providing providing technical support and assistance to clients, both remotely and onsite. This role involves troubleshooting organisations. Our company offers the following services IT, wirless and Networking, digital security and INDICATORS Client Support and Troubleshooting: Logging of calls, troubleshooting, onsite support when required including configuration of firewalls and file-sharing systems, PC setups for clients,Recommending new
IT Support Consultant - Gauteng Duties and responsibilities: Perform troubleshooting to diagnose and clients as well as the organization's computers. Support to these systems can be through remote access or within their company. Respond to daily end user support requests, such as hardware, software, peripheral phone issues for both on-site and remote users Support, document, monitor, configure, and administer the help desk tickets and/or IT Service data and recommend customer service improvements. Develop training
JOB DESCRIPTIONThe ability to configure, optimize and deploy Cloud based VPNs, SASE, SD WAN Management, Cloud Network Sockets, Wi-Fi, PPOE and infrastructure network components layer 1 to 6.
In addition, skills around software defined firewalls, zero trust environments and management of
IT Support Tech, City Centre, Durban City. Company Name: Almex Transport Solutions. We are looking for setups, Software installation. Desktop and Software support. We are looking for a team player. National Diploma payment to get the job or hire someone. We are just sharing jobs from multiple sources and we are not responsible
We are looking to hire an Onsite Support Technician who will play a crucial role smooth operation of IT systems and providing timely support to end users, contributing to the overall efficiency resolution within defined SLA
IT Support Manager required in Westville Durban. Job Purpose: Supervises information technology (IT) (IT) support staff; oversees computer system and software maintenance and repair; assists with computer equipment maintains networks and connectivity for users.IT Support Manager Job Duties: Coordinates training and orientation continually assesses needs and requirements, Organises support, troubleshooting, and repair for IT equipment and technology and component vendors ● Oversees IT support department staff, including education, training