Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
Introduction
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit.
Our client is looking for a Centre Manager in Umhlanga who has the following requirements:
Reference: DBN002936-CR-1 Call Centre Manager Our client is looking for a Centre Manager in Umhlanga who following requirements: A strong knowledge of call centres An analytical mindset At least 5 years of experience
Join a Leading Bank's Journey A leading bank in South Africa is calling for Salesforce enthusiasts to You'll support ongoing tasks within our Business Bank Operations and oversee the drive to increase efficiency solutions. Enable testing team and review the testing standards for manual and automated testing. Design and support and processes. Comply with all data governance standards and controls. API Development: Develop custom systems/business analysis/quality standards, SDLC, architecture standards, agreed SLAs, operational and IT
requires a professional with a strong background in banking, compliance, and project management. The ideal experience in the banking or financial services industry. Strong knowledge of banking operations, compliance compliance regulations, and industry standards. Exceptional leadership, communication, and interpersonal
Introduction: Our client, a leading financial institution, is seeking a highly skilled and experienced BI Analyst II to join their team. The successful candidate will play a critical role in supporting business intelligence initiatives and providing valuable insights to drive data-driven decision-ma
time, within budget, and to the agreed quality standards. The Project Manager will collaborate closely quality, and funding parameters enabled through our banking client's project methodologies and people management Consulting and contribute to the success of our banking client through effective project management and
and specific inquiries, ensuring a consistent standard of service and compliance. They will troubleshoot Additionally, they must ensure that unresolved calls are escalated to the appropriate stakeholders. Excellent incoming calls Manage incoming emails Handling incoming chats Make outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service Level Agreement Respond to emails customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational
Introduction: Our client, a leading financial institution, is seeking a highly skilled and experienced BI Analyst II to join their team. The successful candidate will play a critical role in supporting business intelligence initiatives and providing valuable insights to drive data-driven decision-ma