JOB DESCRIPTION Essential Functions Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement projects. Train / mentor personnel from other functions on quality
Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
Train/Support/Coach junior members of team. Communicate with Directors and clients. Extend and maintain existing software Science, Accounting, Mathematics, Statistics, Information Systems or Computer Science. Honours preferred
Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
advanced reports. • Analysis and interpretation of information from management systems to identify areas of specialization. • Provide consultation on the use of "Information about IT" to improve or optimize IT environments maintained. • Knowledge is shared and colleagues assisted where required. • Guidance provided to junior specialization. • Provide consultation on the use of “Information about IT” to improve or optimize IT environments actioned. Timekeeping : • Reception and manager is informed of whereabouts at all times. • Start, finish and
looking for a T2 Security Analyst in Cape Town to assist the SecOps Tech Lead and Head of Security Operations contact during significant cyber security events Assist in the support of major incident handling within input and support for stakeholder communication. Assist and support the implementation of security controls protection etc for both the company and its clients Assist and support the building and maintenance of security rules/policies/filters/use cases and SOC tooling. Assist with the implementation of improvements as part
the performance of their business. For more information, please visit www.intellinexusgroup.com What consultants in their careers. Minimum of Diploma in Information Technology or a related qualification ITIL Certification
the performance of their business. For more information, please visit www.intellinexusgroup.com What inventory are always updated Certificate in Information Technology or related qualification 3 Years experience
the performance of their business. For more information, please visit www.intellinexusgroup.com What their careers. Minimum of a Bachelor's Degree in Information Technology/Project Management or equivalent qualification