adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Reports must • Excellent skills in scheduling and real-time time management a must • Strong organizational skills effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent
Middle East and South Africa. We focus on full-time contracts (remote or onsite), typically between where they can connect with peers and experts, take part in live events, and find project collaborators. in Africa. By registering with us, you become a part of an elite group that will be the first to know
Specialist wanting to seize an opportunity to be part of a dynamic and growing team in the Western Cape candidate with excellent interpersonal skills. A major part of the role will be to support the partnership growing lent communication skills
the opportunity to work from home majority of the time? With their offices based in Gauteng and the Western Senior .Net Developer to join their team Become part of a big software development consulting house and
routers for betting •Call outs to the branches and be part of an on-call roster •Computer repairs & networking attention to detail •Excellent organisational and time management skills •Honest and reliable •Discretion
individual to join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, you'll play Logging customer queries and updating tickets with SLA time Remote IT Maintenance and Scheduled Server maintenance
Excellent opportuity to be part of the project team for a top finanical services company Fulfil the Project IT and Business projects with respect to scope, time lines, resourcing and risks to ensure delivery according Management of changes to the agreed project scope and/or time line Qualifications and experience Minimum of 5
service, we want to hear from you. Apply now to be a part of their innovative and collaborative work environment Ensure all outstanding open tickets are closed in time • Managing all teams breaching tickets and escalate life-cycle • Work closely with resolver groups to ensure timely updates are sent to requestor • Logging of calls
enjoyed considerable success in Australia and other part About our client: Our client is a global leader way. Champion seamless production runs, ensuring timely and precise report deliveries. Uncover core business business needs, delivering top-notch solutions on time. Maintain a holistic view of client data and platform environment, collaborating with clients across multiple time zones. Foster strong partnerships with clients and US-hours: between 08:00 - 16:00 Pacific Standard Time zone (which relates to 17:00 - 02:00 / 16:00 - 01:00
Join their team of passionate professionals and be part of a culture that values innovation and drives results this exciting opportunity Generate precise and timely client-facing quotations within the parameters and reporting tools; Detail-oriented with strong time management skills, capable of leading and working