JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading provider
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
About the job The Technical Support Agent will be responsible for delivering exceptional client service escalations and complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries. It is the responsibility of the agent to ensure that all issues are thoroughly investigated
delivered. Identify the Change Agent network, on-board Change Agents as required. Execute on the change interventions on a continuous basis and through the Change Agent network take corrective actions. Ensure that stakeholders
strategic brands Optimizing the online presence and content of each product on the brand's portfolio order to drive awareness and purchases for the brand Driving cross-category initiatives to improve operational PREFERRED QUALIFICATIONS Supply chain, strategy, brand management or finance background Excellent presentation
strategic brands Optimizing the online presence and content of each product on the brand's portfolio order to drive awareness and purchases for the brand Driving cross-category initiatives to improve operational PREFERRED QUALIFICATIONS Supply chain, strategy, brand management or finance background Excellent presentation
systems across six countries, utilising a network of agents and shop owners. Coding is primarily done on the
electricity and smartphones through a network of agents and merchants. The young, hardworking team values
systems to improve commercial outcomes, such as a new agent portal or new data pipelines for core credit analytics