Support Technician, to provide on premise and remote support to our customers. A minimum of 3 years relevant support of IT infrastructure of various clients Remote support via TeamViewer/Anydesk of various client Telephonic
and teach clients to use programmes. Offer remote support from an office or perform hands-on work at
supporting our valued external customer base. Remote IT Telephone Support for customers Remote assistance covering with SLA time Remote IT Maintenance and Scheduled Server maintenance Onsite IT Support and Project installation (optional) Other Requirements: Previous IT remote telephone support experience Fluency in English is mandatory
procedures, training, and compliance requirements. Remote support experience. Desirable Certifications / skills:
flexibility between office and remote work. RESPONSIBILITIES: End user support triage and escalation. System
Requirement Specifications document On-site, remote, and help-desk support Report and form customization Evaluation
Line Azure Platform Engineer to remotely deliver senior 3rd line support and project services to multiple
Line Azure Platform Engineer to remotely deliver senior 3rd line support and project services to multiple