Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)
production defects or service outages, Providing after-hours support for applications Participating in disaster
performance result for any abnormalities, logging calls and following up with service providers and regions following up and escalation and closing of tickets after customer agreement.
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Focus
performance result for any abnormalities, logging calls and following up with service providers and regions following up and escalation and closing of tickets after customer agreement. Focus Areas: To ensure that
person with the sense of responsibility to do after hours if required Highly organized with a high level
Type: Contract, expected to work Full-Time hours
Primary Industry: Gradua Conditions:
Type:
12 month Contract, expected to work full-time hours
Job Duties:communication skills. Market related salary per hour.
verbal communication skills Market related salary per hour.
Solutions Architect . Market related salary per hour.