Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful Application, and most importantly, displaying a customer focused approach. This Role requires a good understanding this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric ITIL Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft
Journey Beyond Work.
We are seeking a Customer Service Engineer I to join our team. you'll be responsible for providing high-quality customer service and technical support to our clients. issues, providing timely solutions, and ensuring customer satisfaction through effective communication and
What you’ll do:
Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team 20-30 minute calls throughout the day, based on client needs. Previous experience in customer support or or customer success roles. Familiarity with CRM and business management software. Ability to manage multiple Responsibilities: Conduct personalized one-on-one video calls with clients to offer support and guidance. Assist
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
Service Desk Agents I to join our IT support team. As Service Desk Agents, your primary duties systems. Excellent communication skills and a customer-oriented mindset are essential for this role.
What
allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to
to and closed.
available for a Dynamics 365 Solutions Architect (Customer Engagement) to join their team.
The Solutions
Management Team, Merchants Department, Impacted Call Centre Agents.
Management Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation sessions
Assurer - Call Centre Our client is looking for a Quality Assurer to work at a call centre. Applicant