delivering on commitments and conducting satisfaction surveys. Manage operational schedules and tasks as per
techniques, such as interviews, workshops, and surveys. Proficiency in business process modelling tools
including ethnographic research, usability testing, surveys, heuristic evaluations and interviews. Analyse
Requirements elicitation Behavioural data analysis User surveys and interviews Persona's and mental models Empathy
per SLA's and conduct post-delivery satisfaction surveys Deliver business as usual Compile & maintain
per SLA's and conduct post-delivery satisfaction surveys Deliver business as usual Compile & maintain
per SLA's and conduct post-delivery satisfaction surveys Deliver business as usual Compile & maintain
in cultural building initiatives (e.g., staff surveys). Participate and support corporate social responsibility
in cultural building initiatives (e.g., staff surveys). Participate and support corporate social responsibility