Call Centre Quality Assessor Or Trainer Jobs in Cape Town
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Quality Assurance Specialist Cape Town
Pro Talent
Cape Town Region
As a Quality Assurance Support Specialist, you will be working alongside the Software Development team training as and when required and provide ‘train the trainer level' training. To produce end-user facing documentation delivery with process changes or new processes Quality Assurance of designer's work or pass your work and custom campaign dashboards. To provide QA (Quality Assurance) for software developments and ensure acceptance criteria and is of commercially acceptable quality Requirements Good organisational skills and the
share this job on whatsappManager - Contact Centre Operations - Global Technology NEW
ExlCape Town Region
requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement Train / mentor personnel from other functions on quality tools and concepts and mentor AMs / GBs Responsible Responsible for ensuring ongoing compliance to quality standards based on internal as well as client requirements Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) domain being aligned to healthcare Knowledge of quality systems (ISO, COPC) preferable Soft skills (Desired)
Software Quality Assurance Engineer Cape Town
Paracon - GautengCape Town City Centre
Paracon Quality from the start - get involved in the user story definition process and write test scenarios consideration. Work close with developers to ensure that quality is considered and they are creating the right kind
Application Support Specialist Cape Town
Pro TalentCape Town Region
integration. Responsibilities : To provide QA (Quality Assurance) for software developments and ensure acceptance criteria and is of commercially acceptable quality To set up campaign dashboards for new campaigns and within estimated budget and timeframe To QA (Quality Assurance) other designer's work or pass your work training as and when required and provide ‘train the trainer level' training. Production of supporting documentation Certifications 2-3 years in Software Application Support / Quality Assurance Experience of delivering Microsoft Power
Assistant Manager Cape Town NEW
ExlCape Town Region
ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
Assistant Manager NEW
ExlCape Town Region
ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
Software Support Technician Cape Town
Datafin It RecruitmentCape Town Region
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
It Help Desk Technician Cape Town
Credit Solutions Services Cape Town Region
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
Inventory Controller (dtc) NEW
Ares HoldingsCape Town City Centre
aspirational brands Gym & Shower facilities Personal Trainer Yoga Pension Fund Medical aid with Gap cover Staff
Website Manager (e-commerce)
Somerset West
management, and quality control.
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