HELPDESK TECHNICIAN
JOB DESCRITPION:
The DESCRITPION:
The Helpdesk technician is the first contact with the user, in charge of diagnosing and providing
REQUIRED LEARNING
Junior Internet Helpdesk Support - Edgemead - R14 500 (Depending on experience) Do you have a minimum
installations
We are looking for a competent IT Helpdesk Technician for our client based Cape Town to provide technical
you. We are seeking a skilled Junior Internet Helpdesk Support professional to join our team in providing
resolving service tickets coming from the global helpdesk system in a timely manner according to SLA
with colleagues and the development department Helpdesk admin - logging and following up on calls Log
for overseeing the Business and System Analysis, Helpdesk (Internal and External), Testing and Infrastructure
services capacity, preferably on a technical support helpdesk. • A strong technical background relating to the