definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Project kick-off: For each project, identifies all technical and engineering client/site responsibilities matters, milestones and all client dependencies. Project lifespan: Ensure that all their projects are delivered upcoming milestones and invoices etc. Tracks and drives all the required dependencies and actions with the client documentation (progress reports) updates. Identifies all tasks necessary from internal teams (Product design
/>Carry out after hours and weekend maintenance on all server/network related upgrades, installations &
Telephonic & Remote Support:
Provide support to all users in the Group, be it physical or remote support
Handle all escalated 2nd line support
Handle all 2nd line support across all branches
Ensure Server Rooms neatness at all times
Experience required
Min 5 Years
DevOps
Key Performance Areas:
All aspects related to project management ten knowledge
ing all certifications for training scheduled during the financial year.
DevOps
Key Performance Areas:
All aspects related to project management ten knowledge
ing all certifications for training scheduled during the financial year.
Waterfall SQL Azure DevOps Key Performance Areas: All aspects related to project management – ten knowledge Passing all certifications for training scheduled during the financial year. Completing all E-Learning assigned is updated on a weekly basis. To ensure that all stakeholders are kept up to date with regular progress control process on all projects Managing costs within the approved budget allocations for all projects assigned Referral to Line Manager for approval o All staff related matters. o All exceptions not consistently adhered
files are cleared for all Oracle Modules. Ensure weekly periods are closed for all Oracle Modules on timely is action for all WHL companies. Appropriate access granted on a timely basis for all WHL companies. designed and tested and appropriate access granted for all Oracle modules. MASTER DATA MANAGEMENT Creating and of workflow. Copying, canceling and changing of all transactions. Setting up new buyers. Assigning and training manuals. Performs end user training across all regions. After hour support. NEW BUSINESS INITIATIVES
files are cleared for all Oracle Modules. Ensure weekly periods are closed for all Oracle Modules on timely is action for all WHL companies. Appropriate access granted on a timely basis for all WHL companies. designed and tested and appropriate access granted for all Oracle modules. MASTER DATA MANAGEMENT Creating and of workflow. Copying, canceling and changing of all transactions. Setting up new buyers. Assigning and training manuals. Performs end user training across all regions. After hour support. NEW BUSINESS INITIATIVES
liaison between different departments, ensuring all stakeholders are informed about upcoming changes
review and authorize changes.
Track and document all change requests and their outcomes.
Generate
and their impact on the organization.
Ensure all changes comply with internal policies and external
project managers, and operations teams to ensure all prerequisites are met before deployment.
Conduct
o ensure that all network elements are monitored on a 24/7 basis.
Areas: To ensure that all network elements are monitored on a 24/7 basis. Capture all network incidents on on the FMS. Report, handover and escalate all network faults according to NMC Fault Handling and escalation the prescribed service level agreements. Hand over all relevant network incidents to operational support