Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
Would you like to work for a brilliant business designing, developing and implementing technical software solutions to Capital Markets systems for banks across the world? You'll work on dynamic projects while learning the world of Treasury & Trading; collaborating with some of the best minds in
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Reference: HC003402-Retla-1 Purpose To lead the Data Centre Infrastructure and Cloud Computing Solutions team with full end-to-end solutions, including Data Centre Infrastructure design and build, Private, Public Sizwe governance model. Experience Required: Data Centre's Infrastructure and Hyperconverged technologies
CAB Interaction with clients through meetings, calls and emails. Receiving, troubleshooting, resolving
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
As a SAP BW Consultant specializing in the automotive industry, you're stepping into a pivotal role where your expertise will drive efficiency, innovation, and growth within our organization. Your mission? To leverage SAP BW's powerful analytics capabilities to optimize operations, enhance decision-
Join our dynamic team at the National Treasury as an Experienced Intermediate Project manager for a contract position with the knack for managing complex projects, and the ability to drive results in a collaborative environment Suitable candidate would be responsible for the below: Collaborate with