Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent REPORTS TO Exco / PMO HOD PURPOSE OF THE JOB The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spa
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
Defender, Priva, etc.)
Oracle EBS
Oracle Fusion Cloud
Developing information security policies
/>Cybersecurity event detection and investigation.
Centre for Internet Security (CIS) controls, standards
assessment.
Managing the Security Operations Centre (SOC)
ensuring the seamless operation and support of our Fusion CTRM system and its users. Your role will encompass ovide timely and reliable support services for Fusion CTRM clients, including troubleshooting, system analyst responsibilities to advance the global Fusion CTRM framework across trading offices, including and generate insightful business reports using Fusion CTRM, Power BI, and SQL.
Entra, Defender, Priva, etc.) Oracle EBS Oracle Fusion Cloud Developing information security policies Cybersecurity event detection and investigation. Centre for Internet Security (CIS) controls, standards Vulnerability assessment. Managing the Security Operations Centre (SOC) R 1400000 - R 1800000 - Annually
Understanding ESB Integration Skill (IIB, Tibco, Oracle fusion, MQS, Messaging concepts). Working with Queues ability. Contact Garth on garthz e-merge .co .za or call him on 011 463 3633 to discuss this and other opportunities
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support