Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
What It Takes? Are you energetic and an innovative out of the box thinker? Do you have a great “can-do” unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service with billing and settlement queries Assist with Sales leads/queries Assist with application queries Assist customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational
Reference: HC003402-Retla-1 Purpose To lead the Data Centre Infrastructure and Cloud Computing Solutions team with full end-to-end solutions, including Data Centre Infrastructure design and build, Private, Public business needs. Support and assist inter Portfolio, Sales, Service Delivery, OEM and Partnership teams while Sizwe governance model. Experience Required: Data Centre's Infrastructure and Hyperconverged technologies
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
closely with clients and operations team to carry out process improvement activities and facilitate best Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts closely with clients and operations team to carry out process improvement activities and facilitate best Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)
Mechanical N6 Qualification and any additional Certifications
Tendering collaboration with Services Department, drawing office and co-workers
Obtaining quotations
Collating Costing sheets (Excel)
Ensuring commercial conditions are adhered too
Be able to read and decipher tec
Reference: ERD009935-AH-1 Sales Associate for Orthopedics Ermelo R18,500.00 – R22,000.00 CTC per month
Reference: ERD009935-AH-1 Sales Associate for Orthopedics Ermelo R18,500.00 – R22,000.00 CTC per month