Working with Word, Excel & Outlook as well as internal systems Understand the history of the files and documentation is placed on the files is vital Updating internal portals where relevant and working within the
Working with Word, Excel & Outlook as well as internal systems Understand the history of the files and documentation is placed on the files is vital Updating internal portals where relevant and working within the
will be responsible for any FTTH cancelations and internal leads received Ensure all contracts for services monitoring progress, tracking, and managing feedback to internal and external persons and efficiently handing over
will be responsible for any FTTH cancelations and internal leads received Ensure all contracts for services monitoring progress, tracking, and managing feedback to internal and external persons and efficiently handing over
information provided by the customer Distribution of internal reports Required education: Matric Required work
information provided by the customer Distribution of internal reports Required education: Matric Required work
service Ensure calls are transferred to the correct internal staff Ensure all messages are recorded and passed
service Ensure calls are transferred to the correct internal staff Ensure all messages are recorded and passed
Weekly detailed report Customer Service: Deal with internal/external customer inquiries courteously, effectively reply to customer Provide feedback to managers and internal and external customers Be proactive and efficient
Weekly detailed report Customer Service: Deal with internal/external customer inquiries courteously, effectively reply to customer Provide feedback to managers and internal and external customers Be proactive and efficient