by discussing client requirements either via call centre or over e-mail advising on suitable options in
touches, freeing people from limitations. We will be calling all government workers and offering them products products, we have an exsiting data so no cold calling. Making calls Handling objections Taking down information working with government workers. Previous 1 year call center experience. Matric Certificate Basic And
direct phone calls to the appropriate staff members Operate a busy switchboard and screening calls Maintain
direct phone calls to the appropriate staff members Operate a busy switchboard and screening calls Maintain
-receiving visitors -answering and screening incoming calls -Administrative Support across the organization
-receiving visitors -answering and screening incoming calls -Administrative Support across the organization
documentation on a timely basis whilst adhering to the Banks policies and procedures KEY PERFORMANCE AREAS P
specific documentation Journal duty at weekends and bank holidays Checking and follow up of work reports specific documentation Journal duty at weekends and bank holidays Checking and follow up of work reports
responses to all internal and external calls received. Ensure all calls are transferred to the correct extension
Daily administrative functions i.e. typing, phone calls, client queries, diary, and all other related secretarial