be able to prepare and present daily/monthly distribution reports with root causes and action plans
coordinate front-desk activities, including distributing correspondence and redirecting phone calls. in-person and via phone/email. Receive, sort and distribute daily mail/deliveries. Maintain office security Proficiency in Microsoft Office Suite 1 - 2 years call centre experience or 1-2 years of customer service correspondence
beneficiaries, Compliance, Client Services, the Contact Centre, employers and external service providers.
Literate •Problem Solving •Client and Service centred. •Positive Culture and attitude towards company
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
implementation and maintaining all data centre procedures. Monitor all data centre assets for tracking information
for guests and employees. Parcel Tracking and Distribution : Take charge of the receipt and dispatch of with courier services, and guaranteeing timely distribution to the correct recipients. Visitor Reception
for guests and employees. Parcel Tracking and Distribution : Take charge of the receipt and dispatch of with courier services, and guaranteeing timely distribution to the correct recipients. Visitor Reception
(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration