upselling additional services, resolving issues, providing extensive customer service to local and foreign
Drivers License and own transport.
3 years of Customer Facing experience in a selling type environment
As a customer service consultant, you will be acting as the front line of support for customers for both and in store and ensure customers are satisfied with the products, services, and features. Reception: filing, photocopying, transcribing, and faxing. Customer Service: Maintaining a positive, empathetic, and professional professional attitude toward customers at all times Responding promptly to customer inquiries Meeting daily to queries and complaints Communicating with customers through various channels, managing both emails
appointments, and events.
inspection plans.
Prioritise and approve weekly plans submitted by Agents to conduct inspections on establishment to determine compliance to the Collective Agreements Allocate Agents to conduct site visits to carry out inspections establishments where non-compliance has been escalated by an Agent Conduct investigations on demarcation disputes to Verify that necessary actions have been taken by the Agents as a result of establishments non-compliance i Complaints against the backdrop of customer centricity Deliverables: Instruct Agents to carry out jurisdiction
OUR CLIENT in the PASSENGER SERVICES INDUSTRY requires the services of an ADMINISTRATIVE MANAGER at their
Financial Services Organisation based in Johannesburg is seeking a highly skilled Policy Services - Operations Operations Manager, the entire management of Policy Services (Operations) - Comprised of the following four Operations Manager, the entire management of Policy Services (Operations) - Comprised of the following four risk management & compliance across Policy Services; Anticipate the impact of business strategy on delivery on required business outputs for Policy Services; Conduct KPIs for departmental managers, team
efficient manner against company SOP thereby ensuring customer satisfaction. To efficiently execute all operational times. To support the Group's vision to be the customer's first choice and driving the company values.
efficient manner against company SOP thereby ensuring customer satisfaction. To efficiently execute all operational times. To support the Group's vision to be the customer's first choice and driving the company values.
Administrator for our client within the Financial Services industry. Based in Randpark Ridge Please only needed. Requirements Diploma within financial services/insurance/similar Strong Discovery Product knowledge