kitchen equipment supplier seeks an experienced call centre Agent to join their Team. The post is largely than taking active calls. This post is based in Jhb South. Duties include > Call Centre duties > > logging of service calls > opening job cards, reports, etc. > completing quotations. The ideal multitask. Please quote CENTRE/SUPPORT The post Call Centre Support Agent appeared first on freerecruit
completion
dialler and telephony systems within the call centre to optimise call campaigns and Agent productivity Changing and Supervisor when required • Monitor Inbound calls received from SMS's, adjust dial speeds accordingly 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony systems systems • Telephony • Reporting • Call Logging • Analytical Skills • Computer Literacy • Planning and organising
years experience working in a tourism or travel call centre
System knowledge NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud & eRES
Proven experience
pressure
3-5 years experience in a tourism/travel call centre or reservations department for multiple properties
perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take
would be an advantage
Reception duties, - 35 incoming calls per day. Answer incoming calls, and also deal with walk-in clients
Reception duties, - 35 incoming calls per day. Answer incoming calls, and also deal with walk-in clients
customer queries Record keeping Answering of phone calls Updating and assisting with Monthly Sales pipelines within two weeks of applying.Answering of phone calls R 250 000 - R 300 000 - Annually