Assuring Excellent Customer Care & Satisfaction Ability to identify and provide training Practice assistant of the experience at all times Needs to show customized precision in all work aspects (Uniform and work to Practice Manager, Senior Specialist Weekly training, structured and monthly team meeting (Motivational) refund sysaid requests Providing feedback regarding customer care requests - medical aids, patient requests different levels Customer Service Skills Relationship building skills Interpersonal Skills Computer Literacy:
Assuring Excellent Customer Care & Satisfaction Ability to identify and provide training Practice assistant of the experience at all times Needs to show customized precision in all work aspects (Uniform and work to Practice Manager, Senior Specialist Weekly training, structured and monthly team meeting (Motivational) refund sysaid requests Providing feedback regarding customer care requests - medical aids, patient requests different levels Customer Service Skills Relationship building skills Interpersonal Skills Computer Literacy:
Assuring Excellent Customer Care & Satisfaction Ability to identify and provide training Practice assistant of the experience at all times Needs to show customized precision in all work aspects (Uniform and work to Practice Manager, Senior Specialist Weekly training, structured and monthly team meeting (Motivational) refund sysaid requests Providing feedback regarding customer care requests - medical aids, patient requests different levels Customer Service Skills Relationship building skills Interpersonal Skills Computer Literacy:
Assuring Excellent Customer Care & Satisfaction Ability to identify and provide training Practice assistant of the experience at all times Needs to show customized precision in all work aspects (Uniform and work to Practice Manager, Senior Specialist Weekly training, structured and monthly team meeting (Motivational) refund sysaid requests Providing feedback regarding customer care requests - medical aids, patient requests different levels Customer Service Skills Relationship building skills Interpersonal Skills Computer Literacy:
delivery of a high-quality administration and Customer service provided daily to patients, doctors, stakeholders regarding the management of daily activities for customers and staff. Will be responsible for the line management staff, offering support and providing mentoring, training and monitoring of Reception and Administrative To ensure a friendly & efficient service to our customers, by effectively managing waiting times times and expeditiously attending to customer complaints. Must have extensive knowledge of Medical Scheme
the General Services Office (GSO). Basic Function of Position Working in the General Services Office (GSO) Supervisor in planning and execution of Motor Pool services. While the Supervisor focuses on resource planning improvement, the Assistant Supervisor manages day-to-day service delivery and ensures accurate and timely collection use and maintenance of motor vehicles and the training and assignment of chauffeurs to provide efficient daily Motor Pool operations to ensure quality service delivery and timely and accurate data collection/record
the General Services Office (GSO). Basic Function of Position Working in the General Services Office (GSO) Supervisor in planning and execution of Motor Pool services. While the Supervisor focuses on resource planning improvement, the Assistant Supervisor manages day-to-day service delivery and ensures accurate and timely collection use and maintenance of motor vehicles and the training and assignment of chauffeurs to provide efficient daily Motor Pool operations to ensure quality service delivery and timely and accurate data collection/record
Support and Compliance Manage customer centricity (Treating Customers Fairly) Effective self-management advantage Good administration skills Good verbal and written communication skills Telephone Etiquette Query Query Handling Administration Conflict management skills Excellent planning and prioritising Diary Management Attention to detail. Professionalism Teamwork Customer centricity Assertiveness Personal Resilience Taking experience quality assurance and coaching in customer service, sales, and completion of quality assurance
Support and Compliance Manage customer centricity (Treating Customers Fairly) Effective self-management advantage Good administration skills Good verbal and written communication skills Telephone Etiquette Query Query Handling Administration Conflict management skills Excellent planning and prioritising Diary Management Attention to detail. Professionalism Teamwork Customer centricity Assertiveness Personal Resilience Taking experience quality assurance and coaching in customer service, sales, and completion of quality assurance
quality of interactions between Fintech Agents and customers. Key dials Identify and enhance operational efficiencies efficiencies and effectiveness in customer interactions Report on quality assurance assessment results and teamwork Continuous focus on customer centricity (Treating Customers Fairly) Matric, with 2-3 years Scorecard Good Verbal and written communication skills Good Telephone Etiquette Effective and efficient Good Listening and Interpretation skills Conflict Management skills Report writing Planning and Prioritising