an administrative support role in the financial services industry
administration experience, preferably within the training or engineering environment. Support management with the policies, procedures and standards. Assist with training administration process (bookings, payments, record certificates) Assist with the registration of inhouse training courses for CPD accreditations General administration support at reception) Data capturing (CV's and training information) Assist with candidacy administration administration WSP (Workplace Skills Plan) / ATR (Annual Training Report) reporting Strong communication skills
oversight to ensure that the outsourced customer Service teams
operate effectively and that continuous
with daily and weekly performance and customer service reports
according to the agreed performance
processes to support the enhanced programme.
effectively; • Planning and providing product service and after sales service for boat programmes delivered; • Preparing Managing the verification and acceptance of goods and services supplied; • Managing and directing sub-contract under each contract; • Commissioning of goods and services in client countries and in South Africa; • Providing for technology transfer programmes; • Supporting training programmes for clients in South Africa and in of boats (not ships). • Able to interact with engineers, technicians, boat builders and component suppliers
bookings Loading of requisitions Loading Client Services Internal Reporting Assisting RFQ with compiling (Teams, Word, Excell, Powerpoint Presentations) TRAINING WILL BE PROVIDED WHERE NEEDED
bookings Loading of requisitions Loading Client Services Internal Reporting Assisting RFQ with compiling (Teams, Word, Excell, Powerpoint Presentations) TRAINING WILL BE PROVIDED WHERE NEEDED
Roles and Responsibilities: 1. CUSTOMER SERVICE • GUARDING AND OPERATIONS o GUARDING NEEDS o DEPLOYMENT/POSTINGS CONTROLLERS o LOGISTICAL SUPPORT • SUPERVISOR o TRAINING o EVALUATION o MOTIVATION o EQUIPMENT o TRANSPORT LIAISE WITH CLIENT INFORM ABOUT POSSIBLE EQUIPMENT/SERVICES • COMMUNICATE WITH SALES TEAM • FOLLOW UP 4. FINANCES REQUIREMENTS • GUARD QUERIES LIAISE WITH HR • TRAINING FIREARMS, SITE SPECIFIC, SUPERVISOR, TACTICAL
effectively; Planning and providing product service and after sales service for boat programmes delivered; Preparing Managing the verification and acceptance of goods and services supplied; Managing and directing sub-contract under each contract; Commissioning of goods and services in client countries and in South Africa; Providing for technology transfer programmes; Supporting training programmes for clients in South Africa and in
procedures are implemented Customer Services Train staff in customer service at the cash desk Assist customers customers with enquiries and complaints Apply Customer Service principles in a friendly and enthusiastic manner assessments where required First Aid / Firefighting training Salary – negotiable (depending on experience)
procedures are implemented Customer Services Train staff in customer service at the cash desk Assist customers customers with enquiries and complaints Apply Customer Service principles in a friendly and enthusiastic manner assessments where required First Aid / Firefighting training Salary – negotiable (depending on experience)