Reference: KZN000001-EA-1 Answer incoming customer calls on Ocular Answer incoming emails on Ocular Process Word, Outlook, and Syspro Answer incoming customer calls on Ocular Answer incoming emails on Ocular Process
and Syspro
Answer incoming customer calls on Ocular
Answer incoming emails on Ocular
Reference: KZN000001-EA-1 Answer incoming customer calls on Ocular Answer incoming emails on Ocular Process Word, Outlook, and Syspro Answer incoming customer calls on Ocular Answer incoming emails on Ocular Process
Working Days : Monday to Friday Main Duties / Responsibilities: Managing incoming telephone calls and emails emails. Referring incoming calls to the relevant person Acting on all inquiries promptly and efficiently
work independently. Working hours 08h00-17h00 Monday to Friday and 08h00-13h00 on a Saturday and public holidays
selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, quotations to customers/agents by discussing client requirements either via call centre or over e-mail advising
caring attitude
Working hours:
Tuesday, Friday 08:00-17:00 (1-hour lunch)
Wednesday and Thursday
appointment bookings
Days off - Sunday and Monday
Public holidays, to work on an adhoc basis
Must
hours
07h30–17h00: Monday – Thursday
07h30–16h00: Friday
May be required to work
with a caring attitude Hours: 07:45 – 17:00 Monday – Friday DUTIES Greet and assist customers with a warm