fast-paced environment? Join our team as a Customer Service Centre Manager and lead our dedicated team maintaining & improving market share. Customer After Sales Service - assist with customer liaison, handling
and understand customer needs in order to provide a consistently high quality service Effectively promote enhance customer experience and loyalty Provide accurate information on products and services to ensure organization and provide a reliable and trustworthy customer service Escalate any queries, complaints and operational
fast-paced environment? Join our team as a Customer Service Centre Manager and lead our dedicated team maintaining & improving market share. Customer After Sales Service - assist with customer liaison, handling
Tasks and Responsibilities
Customer service processing orders, handling all correspondence English)
Excellent telephonic skills
Excellent customer service skills
SAP working knowledge
3+ knowledge
3+ years experience in marketing/sales/customer service environment
Preferred
candidates will be tasked with assisting customers with products and services, cross-sales, and general enquiries hours – Monday to Saturday. Previous Retail / Customer Service experience in the fashion industry preferred
products and services, providing excellent customer services, calculating costing and backend capturing qualification Excellent adminittration and customer service skills Multi-tasking Excellent verbal and
of 3 to 5 years of Internal Telesales & Customer Service Support experience
branch. Requirements: matric certificate, customer service experience, retail hours, passionate about
process of an Order - Preparing SALES ORDER Customer Service Facilitate the Return of Goods Clean Criminal
Preparing SALES ORDER
* Customer Service
* Facilitate the Return of Goods
*